7 Ways to Protect Your eCommerce Business from Cyber Attacks

An eCommerce business is a diverse venture. The staff can contain people from different countries and sometimes continents. 

The location gap between two employees of the same company working on the same server opens up many opportunities for hackers.

They can sit between you and your coworker to see and manipulate the data you share with them or anyone else. 


As a business owner, if you want to protect your eCommerce business, you need a robust security setup. 

But how can you create such a setup? 

Well, by following these seven tips that we are mentioning. Let’s take a look:

1.   Get an SSL Certificate.

Since you and your coworker communicate from different countries, you must maintain a secure connection. Otherwise, hackers can see what you guys are sharing. 

SSL or Secure Sockets Layer certificate helps you hide your information by encrypting the connection between you and your coworker. 

This security protocol prevents cyberattacks by making your data pass on a secure network through Public Key Encryption. 

But which SSL should you buy? 

Since you are an eCommerce website owner, a wildcard certificate will work best for your website. 

Wondering why?

When you invest in a wildcard certificate, you get to secure an unlimited number of first-level subdomains, such as payments, blogs, product collection pages, etc., under one chosen main domain through a single SSL certificate.

Suppose budget is a concern; you can choose to go for a premium yet cheap AlphaSSL or RapidSSL wildcard SSL certificate, a scalable and future-friendly option. It eliminates certificate management issues and is a cost-effective option.

2.   Use a Virtual Private Network

The work-from-home trend is now on the rise. As a result, businesses and employees are working from their comfort.

But the security problem is still a big concern for businesses. Hence, they are hesitant to trust their employees, who, by the way, have access to critical business accounts and data.


The best solution to that is using a VPN.

By installing a VPN app, your internet connection gets encrypted, and your device receives an additional layer of security. 

3.   Create Data Backups 

Backing up your data is important in today’s cyber world. Backup systems help you safeguard your data just in case something goes missing. 

You can choose to back up on the cloud or a hard drive at your convenience. However, we advise against hard drives because they can be stolen or damaged. 

On the other hand, cloud-based storage can help you retrieve your data from anywhere at any time. 

You don’t have to carry any equipment and worry about its safety. You can access cloud-based storage from any device. 

4.   Automate Updates

The safety of your eCommerce business lies in your hands. Updates help you keep your website safe by fixing bugs and patches. 

Yet, some businesses undermine the importance of updates, thinking they are just a waste of time. 

But that is false. Updates are generated by experts who invest countless hours in research and studying the behavior of cybercriminals. 

When they roll out an update, it means that they have encountered some vulnerability and have fixed it. 

The best part about these backups is that they are free to install. 

Some CMS platforms like Magento allow you to automate them. If your CMS supports automatic updates, don’t hesitate to turn it on. 

5.   Invest in a Password Manager

The ideal time for keeping a password is three months, and after that, it is essential to change it.

You are a business, not an individual who can be careless about cybercrime. Even individuals show utmost concern for their social media accounts nowadays.

So, it would be best if you kept changing your password frequently so that hackers could not guess it.

Password managers help you change passwords quickly, and they generate complex passwords that are impossible to guess and help you maintain them across all accounts until you want a change.

So, we recommend you invest in a password manager for your business.  

6.   Get an App

Security threats are inevitable, and you cannot sideline them in any way. 

Websites are always on the radar of cybercriminals. 

Since not all eCommerce stores have personalized applications, hackers don’t generally target apps as they are built using robust codes. 

So, you, too, can consider building your application along with your website. In this mobile-first world, most users will operate your site through their mobile. 

You can either choose to make a mobile-friendly website or create a robust application. 

Apps add credibility to your business. Customers feel they are in an authentic store when they see the “download our app now” button. 

7.   Restrict Login Attempts

Though you want to make life convenient for your customers, you must also ensure that their data is safe.

Hackers can use brute force attacks to log in to your system as one of your customers. Then, if they figure out the right password, they can use their credit/debit card and shop on their behalf.

The best way to avoid that is by restricting login attempts. For example, don’t let anyone log in after three failed attempts.

Moreover, if you want to secure it further, you can install 2-factor authentication. 2FA will not allow users to log in unless they enter the unique PIN sent on the registered mobile number. 

To Conclude

eCommerce is a huge industry. Customers store their valuable data on the databases of eCommerce websites. 

So, as business owners, it is our responsibility to ensure that their data is kept safe and secure. 

With remote working becoming the new norm, creating secure systems and processes is not an easy task. 

But, if a business takes security measures like installing an SSL certificate, encrypting the internet connection through VPN, and using password managers, they can work in a safe environment, away from cybercriminals. 

So, follow these seven tips given above to create robust security systems. 

Stefan Richard is one of the folks who can't have a life without technology, especially Microsoft products. He has more than 12+ experience in Information technology. He worked as IT trainer, network/system administrator and IT Infrastructure manager. Stefan is the co-founder of HecticGeek.

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